Outsource Call Center Support Services
We Provide
1. Inbound call center solutions
Logic offers multilingual services delivered by culturally aware call center personnel. We ensure your clients receive the very best customer care for the ultimate caller experience.
2. Outbound call center solutions
The customer experience ultimately relies upon the expertise of your call center staff. At Logic we only recruit call center specialists who have strong work ethics, proven customer service abilities and superb communication skills.
3. Telemarketing
Establishing a connection with potential customers which ultimately results in a sale requires skills such as enthusiasm, resilience, and persistence. Our highly trained telemarketing specialists are skilled communicators delivering a superior customer experience. Ambitious and self-motivated, our telemarketers are target driven and dedicated to lead generation and wrapping up the sale.
4. Technical support
Utilizing VOIP, emails, web chat and cloud-based applications our highly trained IT support specialists provide advice and quick resolutions for all your clients IT concerns.
5. Chat / Email support
Provide your clients the customer service they deserve with prompt and professional chat and email support 24/7. Live chat is considered to be untapped potential for business. Live chat support is convenient for online consumers and offers the chance to address customer concerns quickly. Harness this opportunity to increase your sales and provide timely resolution to client complaints.
6. Lead generation
This initial step in the sales cycle is crucial. Our call center staff are highly experienced in lead generation for companies and salespeople. We identify and nurture potential customer relationships and will significantly stimulate and increase interest in your goods and services.
7. KPO processes
We engage highly educated call center staff with business expertise and advanced analytical skills. Specializing in research and information, legal and medical services, training, consultancy, and research and development, we provide the opportunity to engage industry professionals at affordable rates
